Issue 277 | Naps that occur shortly after the wake-up time (Morning naps) are not showinĭescription: Morning naps are not showing up in app. Data history already synced to the Oura App will not be affected. Note: Unsynchronized data collected by the ring will be lost when resetting your ring to its original factory settings. Tap 'Continue' > an image of your ring model and size will appear > 'Connect.'.Tap 'Factory reset' from pop-up box > once reset completes, tap 'OK' > prompts to set up a new ring.Make sure your ring is off the charger and on a flat surface.If you are prompted with a 'Restricted Mode' pop-up box, please follow the instructions below to get out of Restricted Mode by resetting your ring to its original factory settings. Issue 500 | Ring goes into Restricted Modeĭescription: Members have reported that the ring goes into restricted mode Issue 1598 | Restorative time missing from DHR graphĭescription: Members are reporting that restorative time is not shown in the DHR graph or in the history as it has been previously shown. Issue 1394| Restful periods recorded too early, or too lateĭescription: Members are reporting issues with restful periods appearing in the future and restful periods being added in the past. Workaround(s): Attempt to record another Headspace session in the Explore tabĭescription: T he HRV graph is missing or incomplete from the Meditation/Unguided session, while the HR graph is fully shown. ****See more details of each individual issue below****ĭescription: HR/HRV will be missing from the Headspace meditation session, estimated to happen 20% of the time. Issue 1658| HR/HRV graph missing or incomplete on meditation/unguided session Issue 1693| HR/HRV Missing after completing a Headspace meditation session Issue 1012 | HR/HRV graph missing or incomplete on meditation/unguided session ![]() our team is aware of the issue and is actively working on a fix. ![]()
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